April 24, 2020 Covid-19 Update --To Our Valued Customers, In this anxious time we at Pratt Trucking assure you that we are as committed as ever to provide you with consistent trash and recycling collection. Recently it came to my attention that used face masks have been found in recycling carts. For the safety of your community and our drivers folks should not under any circumstances recycle any Personal Protective Equipment. Rather such items should be placed with your regular trash in a trash bag with the bag tied closed so trash can’t blow away. We thank you for your continued patience and cooperation. We hope that you all remain safe and healthy and that this crisis will be over soon. As always I and my family thank you for your business. Kind Regards, Erin Pratt
April 16, 2020-- To our valued customers who reside on the one-way streets in Webster. Pratt Trucking is requesting your assistance to help keep our drivers safe during the Covid-19 pandemic. We are requesting that all trash carts be placed on the right-hand side of one-way streets in location that can easily be reached with our arms trucks. This is to limit our driver’s physical exposure to Covid-19 when moving carts across the street by hand. When the risk of contracting the Covid-19 virus subsided we will resume our normal operating procedures. We thank you all for your business, understanding, and cooperation during these difficult times.
March 16, 2020--In light of the events of Corona virus (Covid19) Pratt Trucking will continue doing business as usual. Although walk-in customers will not be accepted. Our office staff will remain available via telephone and email. Until further notice, trucks will remain on their regular routes and we remain committed to providing the outstanding service you are accustomed to. To limit the exposure of the Covid-19 virus to our employees, we cannot pickup trash that is left outside the cart or on the ground, until the pandemic is over. When the pandemic has run its course, we will resume back to our normal procedures. Thank you for your business, understanding and support during these difficult times. We appreciate your business & wish you health and safety from all of us here @ Pratt Trucking.FAQ Page