About Us

We consider you a neighbor, not just a customer.

We are a family owned trash removal service based in Webster, MA from 1933 until our move to Oxford, MA in June of 2011. Our reputation for quality and integrity has helped us earn and maintain the respect of our community for three generations.

Here at Pratt, we believe in doing an honest day’s work for an honest fee. The personal touches we add to our service allow us to stand out among others in our industry. When you call us here at Pratt, you will always talk to a live person during business hours. When you email us, you will receive a prompt and helpful reply. Our highly trained Customer Service and Sales Representatives have the knowledge and experience to answer your question or set you up with the service that perfectly fits your needs, not ours. We can always find a solution to any client’s particular needs.

We consider you a neighbor, not just a customer. You are the first, really the only priority, as it should be.

Our employees and trucks

Three generations of the Pratt Family have been based in Webster, Massachusetts area for more than 85 years working diligently to provide the best service possible.

Our personnel live in the Webster, Dudley, Oxford area and know the residents well. We have 26 employees and 32 trucks and we are large enough to accommodate the needs of the largest business and industrial clients while remaining true to our roots with our unbeatable residential curbside pickup service.

We employ the latest in truck technology such as fully automated side load trucks, which can be driven from the passenger side for efficient and safe curbside collection. Trucks are fitted with robotic arms, which pick up the bucket and dump it into the truck.

If you are less than satisfied with your current service, tired of fuel surcharges, frequent rate increases, and lousy treatment, try Pratt.